Scheduling your Delivery
We're glad to offer white-glove conveyance to all-terrain areas in the United Kingdom, which incorporates conveying your request to your preferred room, unloading your item(s), and disposing of the bundling materials.
Our outsider carrier will reach you within 3 workdays of your buy (barring end of the week and public occasions) by email to affirm receipt of your request. When your request has been prepared and is prepared for conveyance, you will get an email with the following accessible conveyance date/schedule opening for your space. If it's not too much trouble, note that conveyance dates and time allotments are dependent upon accessibility. Appointments should be made straightforwardly with the carrier.
Conveyances are brought out Monday through Saturday (barring public occasions), between 7:00 am – 3:00 pm. The driver will reach you inside sixty (an hour) preceding conveyance as politeness.
We right now don't transport to Northern Ireland or other non-territory areas in the United Kingdom.
As of now, we can't hold your request until a future date. Orders including delay purchased things will be prepared and dispatched once the item(s) is back in stock.
When your request has been prepared for conveyance, we can't make any changes. Solicitations for changes or retractions, while the request is on the way, might be declined and/or subject to a charge. Missed conveyances will be dependent upon a re-conveyance charge.
The following are more explicit in-home and delivery rules for your reference.
Preparing for your Delivery
Before getting your conveyance, set aside the effort to gauge both your space and audit the item's measurements, which are accessible on the thing's particular site page.
You are answerable for estimating the tallness and widths of lobbies, entryways, entrances, lifts/lifts, and flights of stairs, to guarantee a safe section for the conveyance group. The carrier claims all authority to drop the conveyance whenever should they consider it dangerous, or unfit, to finish the conveyance.
The client should guarantee accessible and safe admittance to the site for the conveyance group and transportation vehicle (counting an accessible leaving region) on the booked conveyance date and time window.
During the conveyance, no changes to any entryways, trims, moldings, or different apparatuses to oblige section to the items will be made. Should items not fit through the essential section, the conveyance workforce maintains all authority to drop the conveyance. If it's not too much trouble, note that the conveyance group won't eliminate their security boots.
Clients are answerable for securing their family (for example floors, dividers, installations, and so forth) earlier and during conveyance.
Inspection of your Delivery
After accepting your request, kindly guarantee that you have gotten all items bought (amounts, model, size, shading, and so on)
Any issue or occurrence that may emerge during the conveyance should be shown recorded as a hard copy on the verification of conveyance before the staff leaves your home. The outsider carrier won't acknowledge any obligation regarding any harm, issue, or occurrence that may emerge during the conveyance that has not been shown on the pressing slip nor appropriately recorded (for example photographs, marked note by a driver, and so forth). Please email us at firstname.lastname@example.org immediately.
In the event that you notice that your item or its individual segments are harmed or blemished after unpacking, if it's not too much trouble, inform us promptly by email at
email@example.com within three (3) days of receipt of your conveyance.
To handle a trade or substitution demand (for either an item or part), we will require photographs of the harmed item (s)/component(s) before they have been utilized for gathering. Cases made following three (3) days of receipt of conveyance are liable to expenses.