REFUNDS ON DISCOUNTED ITEMS
If a promotional discount is applied to your order, the same discount will be applied to each product of your order that you return. You will only be refunded the amount that you originally paid for your order or any given product. When returning discounted products, the usual 14-day returns policy applies.
Returns and exchanges for UK customers (and Northern Ireland) are free of charge.
Exchanges are not available for non-UK customers, however you can still return your items and receive a refund for your order, subject to compliance with the outlined terms above.
All items need to be fully assessed before rendered faulty or damaged. Please contact our customer care at firstname.lastname@example.org for more information. Upon assessment if your item is deemed faulty or damaged, a full refund including all delivery costs will be given.